Dear Mr. President Nana Addo Dankwa Akuffo-Addo, I am wondering if your Ministers and Embassies and their employees answer any emails or phone calls?
Because it appears no one is ever available and or checks phone messages and emails.
That’s is very bad on the part of Ghanaian authorities.
I experienced the same issues under the previous government/Mr Mahamah’s administration. During this era, I had called the embassy at times many times before someone would answer the call and when they did, they had no answers to my questions.
At one point, they told me after many unanswered calls, and I got through, that the person in charge of the department for which I had a question was away and I would have to call back. I probably didn’t bother to call back because I also did not take them serious, reliable or credible!
I also never received replies to my emails to the Ghana Export Promotion Centre under Mr. Mahamah’s administration.
That improved because in 2017 I had staff answering my questions and being responsive in ways I had never seen.
Now it is a different story.
I emailed the ministry of agriculture last year and had no reply, to date
Last week I called the Ghana High Commission in Ottawa to get some clarification on some things. I have not yet received a reply.
At the beginning of this week, I called multiple times. No one was available to answer the phone, and it hanged up after a lengthy automated message about directory of staff. Therefore, I was unable to leave a message.
Then I called again and chose the option for the secretary for the “Consular General”, “Janet” and left a voicemail with my contact information. Till date no reply.
What is wrong with our people. That is not courteous.
I want to know where those staff are and what at all they’re doing? What is their role and why do they have an embassy? Why do they leave their email addresses and phone numbers if they won’t answer or have the courtesy to answer or return calls or send a reply.
Disappointing and unimpressive!
It is not done elsewhere except African countries. Then they wonder why they continue to be poor or fail to progress.
This is a chronic issue with our people, bad attitudes, poor work ethics poor customer service, lack of courtesy for the regular people. That definitely perpetuate corruption and nepotism.
That is very unfortunate and quite pathetic.
I hope the president would see this and address this issue with immediate effect.
Akosua O Gyimah
August 06, 2021